Plans can change, and we understand that sometimes you may need to cancel a flight. Our cancellation policy explains how cancellation requests are handled and what may affect your available options.
Tripotails.com helps customers book airline tickets and provides assistance when travel plans change. Cancellation terms depend on the airline, ticket type, fare conditions and the timing of your request.
Some tickets may be cancelled with a refund or credit, while other fares may have cancellation restrictions or may be non-refundable. The terms applicable to your specific booking will determine the available options.
If you need to cancel your flight, please contact Tripotails.com as soon as possible. Our team will review your booking and explain the cancellation options available under the applicable fare rules.
When requesting a cancellation, please provide your booking reference, passenger name and ticket information. This helps us locate your reservation and process your request efficiently.
Submitting a cancellation request does not automatically guarantee a refund. Any refund, credit or other option will depend on the rules attached to your ticket.
If the airline cancels your flight, the available options may be different from a voluntary cancellation. Depending on the circumstances, the airline may offer an alternative flight, travel credit or refund.
Tripotails.com can assist you with the options provided by the airline and help you understand the next steps for your reservation.
Because airlines control their flight schedules and ticket conditions, the final cancellation or rebooking options are subject to the airline's applicable policies.
Cancellation fees vary depending on the airline, fare type and ticket conditions. Some fares may have no cancellation fee, while others may include airline penalties, service charges or other applicable deductions.
If a refund is available, applicable cancellation penalties or service fees may be deducted from the amount returned to you.
Before processing a voluntary cancellation, we will provide available information about the applicable charges and options based on the booking details we can confirm.
If you do not arrive for your scheduled flight without cancelling or changing the reservation in advance, the airline may classify the booking as a no-show.
A no-show may result in the loss of the ticket value, cancellation of remaining flight segments or additional restrictions depending on the airline's rules.
If you know that you will not be able to travel, contact Tripotails.com before your scheduled departure whenever possible so we can review any available options.
If you need to cancel a flight or have questions about the cancellation conditions of your ticket, our customer support team is available to assist you.
Please have your booking reference, ticket number, passenger name and travel details available when contacting us. This allows our team to review your reservation and explain the applicable cancellation options.
You can contact Tripotails.com at info@tripotails.com or call +1-855-993-0559.
